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-   -   Skypeout stopped working (troubleshooting) (https://talk.maemo.org/showthread.php?t=60211)

dccupp 2010-08-12 12:02

Skypeout stopped working (troubleshooting)
 
I ran into a problem a couple of days ago in Skype where my Skypeout account stopped working. It seems to be working again now so I thought I'd share my experience for anyone else who might run into the issue. I didn't come across a lot of existing documentation in search of a fix.

My initial problem: I have a Skype subscription plan that allows me "unlimited" Skypeout calls to selected countries with monthly fees. It's worked well enough over Wi-Fi and 3G until the other day. The Skypeout on the N900 would call and I could hear my contact but they could not hear me. The Skypeout calls worked fine though the Skype client on the PC.

These are the troubleshooting steps I performed (listed by easiest to hardest fix IMHO).

Reboot! (easy enough)

Recreate the .Skype profile (Started working for me after doing these steps)
- Go offline in your Skype profile and remove it (Settings->VoIP and IM accounts->"your account"->Delete)
- Log in with X Terminal
- type "mv .Skype Skype-backup"
- Set up Skype again (Settings->VoIP and IM accounts->New)
- Reboot!

Sign into another Skype account and then back into your original account (Other posts mentioned this fixed their Skype issues)

Reflash the firmware. I tried this initally because I thought a part of Skype may have gotten corrupted. I would suggest trying the steps above first and reflashing as a last resort.

Troubleshooting tip: Don't forget you can use the Echo / Sound Test Service if you think there may be an issue with your connection or your microphone! If it's not already in your contact list, add a contact with the Skype field "echo123".

Another issue I've had that I haven't seen anything about is that my Skype calls sound great sometimes and sound frustratingly stuttery at other times. If anyone has any ideas, please share! Thanks!

dccupp 2010-08-18 16:36

Re: Skypeout stopped working (troubleshooting)
 
Well, that didn't work at all. It's a crapshoot if SkypeOut will work from the N900 or not. It always works from a PC. The Skype echo service always works regardless if SkypeOut works or not. This is SO FRUSTRATING. Sometimes it works after a reboot, sometimes it doesn't. There doesn't seem to be anything consistent with it not transmitting voice from my end.

ARGH!!!!!!!!

vask 2013-04-25 19:12

Re: Skypeout stopped working (troubleshooting)
 
I have a similar problem where if I make a skypeout call it just hangs up on me and will not ring or connect. Skype to Skype works totally fine.

I have been told that SkypeOut will ring one time to the person I am calling and then hangs up.

Issue appeared after messing with the following tweaks at:
http://talk.maemo.org/showthread.php?t=73315

And possibly from:
Power Kernel v52 (just released)
http://talk.maemo.org/showthread.php?t=89823

And possibly from:
cell-modem-ui

More Info:
I don't use a sim card

I also have the $3 Unlimited US/Canada SkypeOut Plan.

vask 2013-04-27 00:36

Re: Skypeout stopped working (troubleshooting)
 
Fixed for now on my n900. Though skype is still not perfect.

Fix involved messing around with Skype files that I had messed with earlier...
sudo rm /etc/skyhost/skypeaudiocodecs.conf
sudo mv /home/user/.Skype /home/user/.Skype.BROKEN
sudo mv /home/user/.Skype.WORKING /home/user/.Skype

If everything was working perfectly I wouldn't have even bothered to mess around with the above files in the first place.


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