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Nokia says:"Your order will be canceled." WTF?!

Quote:

From order-status@nokiausa.com
Date: 12/08/2005
To: torben@******.com
Subject: Please reply immediately about your NokiaUSA.com order

Dear Torben *****

Thank you for your recent online purchase at NokiaUSA.com.

Unfortunately, we have not been able to complete your order# 57276010 ,and ask that you please call the NokiaUSA Customer Care department at 1-888-256-2098 within 72 hours or your order will be canceled.

Once the information is corrected, we can process your order.

Description: NOKIA 770 INTERNET TABLET
Backordered: 1 @ 359.99

Thank you,
Customer Care at NokiaUSA.com

Remember www.NokiaUSA.com and get
the most from your Nokia Phone!

I am floored, this is after two emails from nokiacustomercare@pfsweb.com telling me that my order would be filled with the inventory that is suppose be available at the end of december.

I know my credit card didn't expire in the weeks since i ordered it.

so they are just cancelling orders in the hope that ppl don't reply and they have enough units to go around???

Same thing happened to me

Hi Torben,

The same thing happened to me about two weeks ago. Nokia indicated that there was a problem with my credit card (which there was not) and they appeared to have the card info correct. I spoke with three supervisors but to little avail.

I finally got tired of screwing around with NokiaUSA's phone sales area and bought the tablet at CompUSA when it went on sale. That was easy, but I was a bit miffed that CompUSA is charging $399, while NokiaUSA is charging $359. Still trying to figure out why there's the price discrepency.

For now, however, I recommend trying to find a unit at CompUSA. They'll be locked up with the PDAs, digital music players, portable video players, and other mobile devices. And the employees probably won't have a clue what a Nokia 770 is, but have them look it up in their computer, and they'll probably find two or three in stock.

Leonard

I just received the same e-mail or actually two since I placed two orders. I called Nokia and they verified my credit card info, told me that my order(s) has now been "pre-authorized" and will ship "hopefully within a few days".