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Bazza 2010-09-26 14:56

[help] Odd problem on N97
 
3 Attachment(s)
My missus N97 has developed a weird problem.

The screen is fine on everything else but gives a scrambled look when going on the web.

Picture 1

Attachment 14082

Picture 2

Attachment 14083

It should look like this, this was a screen shot i took with a screenshot app on the phone itself

Attachment 14084

It just happened over night

Any ideas anyone?

MINKIN2 2010-09-26 15:31

Re: [help] Odd problem on N97
 
That's truely bizarre.It looks like it has scan the lines from an old poorly tuned analogue TV? Is that 1st showing the screen rolling up?

There are the obvious things to check first, I guess...

What or when was the last app that was downloaded? It maybe that it is conflicting with the browser and would need to unistall it.

Was their any browser specifc updates installed recenlty? (I'm not sure how this could be rolled back)

What is intersting though is the fact that the browser is launching and connecting. Maybe the is an error with the way the browser intercts with the accelorometer? Could it be trying to turn the screen when in the horizontal position?

Maybe you could try turning that off and launching the browser?

Only guessing with this. Hope it helps

atilla 2010-09-26 15:35

Re: [help] Odd problem on N97
 
n97?
hmm what was that??
aa yes that horrible phone i throwed out the window.....

jipee296 2010-09-26 16:25

Re: [help] Odd problem on N97
 
used to have a n97 but never happened to me.. maybe its a LCD problem or try to reflash it...

Bazza 2010-09-26 18:15

Re: [help] Odd problem on N97
 
Quote:

Originally Posted by atilla (Post 826697)
n97?
hmm what was that??
aa yes that horrible phone i throwed out the window.....

That's very helpfull thanks. :D

Quote:

Originally Posted by jipee296 (Post 826729)
used to have a n97 but never happened to me.. maybe its a LCD problem or try to reflash it...

Nope LCD is fine and i think a reflash would be a very very last resort.

Bazza 2010-09-26 18:24

Re: [help] Odd problem on N97
 
Quote:

Originally Posted by MINKIN2 (Post 826694)
That's truely bizarre.It looks like it has scan the lines from an old poorly tuned analogue TV? Is that 1st showing the screen rolling up?

There are the obvious things to check first, I guess...

What or when was the last app that was downloaded? It maybe that it is conflicting with the browser and would need to unistall it.

Nope this is my missus phone we are talking about. :)

Was their any browser specifc updates installed recenlty? (I'm not sure how this could be rolled back)

What is intersting though is the fact that the browser is launching and connecting. Maybe the is an error with the way the browser intercts with the accelorometer? Could it be trying to turn the screen when in the horizontal position?

Not sure, doubt it though

Maybe you could try turning that off and launching the browser?

Good shout

Only guessing with this. Hope it helps

Thanks for your help. ;)

It has now started to do it when using the camera if i move the camera around with the different lighting filtering through the display it seems to do it more. it is not a loose connection (because i can point it in one direction and tap the phone and it stays steady) and i have turned the sensors off and it still does it.

Does this give any more ideas what it could be?

Bazza 2010-10-01 21:46

Re: [help] Odd problem on N97
 
UPDATE

Dropped phone off this morning and collected it this evening.

The problem was.........wait for it....

a faulty screen slide mechanism.:confused::confused::confused:

How the hell does that corrupt the screen graphics???

all seems fine and dandy now i'm back in the missus good books (because i recommended the phone to her) oops :eek:

shockgiga 2010-10-02 06:28

Re: [help] Odd problem on N97
 
the drop must have damaged the ribbon that connects the mobo to the lcd. or the green rubber thing behind the lcd just got misaligned.

Bazza 2010-10-02 09:42

Re: [help] Odd problem on N97
 
Quote:

Originally Posted by shockgiga (Post 831399)
the drop must have damaged the ribbon that connects the mobo to the lcd. or the green rubber thing behind the lcd just got misaligned.

The phone hadn't been dropped or abused.

When i said 'dropped off' i meant i walked into my local nokia center and handed the faulty phone over the counter and booked it in for repair. :)

dchky 2010-10-05 08:49

Re: [help] Odd problem on N97
 
I suspect more probably they either backed up everything and reflashed the firmware, or simply upgraded to a newer one (which if memory serves doesn't erase user files, settings, or programs)

The pictures absolutely rule out any kind of 'ribbon' or hardware fault. I'd say it is definitely software related and probably the nokia technician was not quite telling the truth.


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