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-   MeeGo / Harmattan (https://talk.maemo.org/forumdisplay.php?f=45)
-   -   Can't install/uninstall any program anymore (https://talk.maemo.org/showthread.php?t=81823)

Watchmaker 2012-01-24 01:32
Can't install/uninstall any program anymore
 
I tried to search the forum for some thread on this issue, but couldn't find any... and I need some help!

Today my N9 suddenly started to refuse to install or uninstall anything. When trying to install from the Store, I get an "Unable to install due to an unresolved error" (I'm translating this from Italian, so sorry if it's not the exact wording). Same with deb installation from downloads/file manager. In Settings/Applications/Manage Applications I have a weird "No software installed" grey text on white background instead of the usual list of installed programs.

I tried to enable developer mode (luckily I already enabled it once in the past, so I didn't need to install any package, just enable it) to have access to the terminal, and tried a "apt-get -f install" after becoming root. This is what I get:

Code:
Reading package list... Error
W: Duplicate sources.list entry https://downloads.maemo.nokia.com ./ Packages (/var/lib/apt/lists/downloads.maemo.nokia.com_harmattan_apps_._Packages)
W: Duplicate sources.list entry https://downloads.maemo.nokia.com ./ Packages (/var/lib/apt/lists/downloads.maemo.nokia.com_harmattan_apps_._Packages)
E: Problem parsing dependency Depends
E: An error occurred while elaborating cutewiki (NewVersion1)
E: Problem with MergeList /var/lib/apt/lists__usr_bin_osa%20--packages
E: The package list or the status file can't mbe read or opened
Again, some sentences are in Italian on my device, I tried to translate them as accurately as I could.

Does anyone have any idea about what's going on? How can I solve this issue?

Thanks in advance. :)

Watchmaker 2012-01-24 14:49
Sorry for the bumping...

It seems to me this is problem with the list of installed programs... especially seeing that in Settings/Applications/Manage applications the list of installed packages is empty. On my kubuntu machine I'd usually solve it with a 'sudo apt-get -f install' but this is not working... how can I reconfigure the package list? Even 'dpkg --reconfigure' isn't working (command not found, and I'm not sure I remember it exactly).

rnm 2012-01-24 19:20
Re: Can't install/uninstall any program anymore
 
Wish I could help you out, but instead I can only post that I'm experiencing the same issue, and I noticed it only yesterday. My list of installed applications in the Settings menu is empty, as well.

Watchmaker 2012-01-24 20:13
Re: Can't install/uninstall any program anymore
 
At least I'm not alone! :D
Let's hope somebody can figure out what's going on, I'm out of ideas.
I would like to avoid hard resetting... but should I do it, will on-device backup really backup everything? Especially SMS messages, without Ovi Suite I still couldn't make a backup of those.

Arie 2012-01-24 20:19
Re: Can't install/uninstall any program anymore
 
Quote:
Originally Posted by Watchmaker (Post 1155164)
At least I'm not alone! :D
Let's hope somebody can figure out what's going on, I'm out of ideas.
I would like to avoid hard resetting... but should I do it, will on-device backup really backup everything? Especially SMS messages, without Ovi Suite I still couldn't make a backup of those.
How long do you want to be without a fully functioning N9?

If a short time, make a backup from the phone, extract that backup and reflash your phone...

Then put the backup back on your phone and let it restore...

If the problem comes back then a bug report should be opened.

Good Luck.

Watchmaker 2012-01-24 20:26
Re: Can't install/uninstall any program anymore
 
Quote:
Originally Posted by Arie (Post 1155169)
How long do you want to be without a fully functioning N9?

If a short time, make a backup from the phone, extract that backup and reflash your phone...

Then put the backup back on your phone and let it restore...

If the problem comes back then a bug report should be opened.

Good Luck.
I'm willing to wait a little bit because I KNOW that on a Linux machine this shouldn't be an issue so serious to force a full format/reflashing. It should just need a command in a terminal.

Reflashing and hard-resetting would have the same outcome? I never flashed before, I wouldn't want to risk to brick my phone.

Arie 2012-01-24 20:30
Re: Can't install/uninstall any program anymore
 
Quote:
Originally Posted by Watchmaker (Post 1155174)
I'm willing to wait a little bit because I KNOW that on a Linux machine this shouldn't be an issue so serious to force a full format/reflashing. It should just need a command in a terminal.

Reflashing and hard-resetting would have the same outcome? I never flashed before, I wouldn't want to risk to brick my phone.
Reflashing and hard resetting would not be the same thing or have the same outcome...

I have flashed my phone more times than I can count... It's a massively safe method...

Watchmaker 2012-01-25 11:43
Ok, I made another discovery: installing and uninstalling packages from terminal using dpkg works flawlessly. So the issue is not related to what I thought it was... what else could be the responsible?

Think I'm gonna go the flashing way, wish me good luck :P

Watchmaker 2012-01-25 13:05
Re: Can't install/uninstall any program anymore
 
I made a backup to proceed with the flash, but I noticed it has a very small size (the phone says it is about 150 megabytes, on my windows file manager my /.backups folder contains files for about 80 megabytes).

What does it really backup? Are SMS messages in there?

I also copied the whole content of MyDocs folder as a full backup, so I'm sure at least photos, wallpapers and music are there.

Watchmaker 2012-01-25 15:06
Re: Can't install/uninstall any program anymore
 
Before proceeding, I'd like another clarification not present in the threads I read. I'm using this post as a guide on the flash process. It says I can flash only rootfs (this should leave untouched my personal settings, am I right?) or also eMMC (which would completely wipe away everything, I suppose). Do i need to flash eMMC too?


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