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-   -   [SOLVED - this time for real] [Help] Documents Viewer Malfunctioning (https://talk.maemo.org/showthread.php?t=87187)

thedead1440 2012-10-02 16:08

[SOLVED - this time for real] [Help] Documents Viewer Malfunctioning
 
Hi all,

I've this strange error whereby when I try to open any excel, powerpoint or word files on the N9, the splash screen with the progress bar appears and dis-appears.

PDF files open fine but the above M$ formats have the issues...

So far, I've reinstalled the following packages to no avail:

office-tools
calligra-kchart
libkok
calligrameego

Anybody has ideas on which other packages could be re-installed to correct this issue?


Also, please do not suggest to re-flash as I'd rather get to the root of the issue instead of finding the easy way out ;)


Thanks in advance for all the help.

thedead1440


Edit: SOLVED FINALLY!!!

thedead1440 2012-10-02 16:56

Re: [Help] Documents Viewer Malfunctioning
 
Also,

If the packages are fine could someone teach me to open a word or excel document via CLI under debugging? That might lead me to the error...

Thanks...

thedead1440 2012-10-03 06:59

Re: [Help] Documents Viewer Malfunctioning
 
Bumping this thread with one update...

For M$ formats, i've just realised that 2003 office formats (i.e. doc and xls) work fine but the problem is occurring when opening the 2007 (docx and xlsx) formats...

Could someone direct me to the plugins required for these extensions? Maybe a re-installation of the plugin(s) required would solve the issue...

Thanks...

Schturman 2012-10-03 07:37

Re: [Help] Documents Viewer Malfunctioning
 
Do you tried rename the extension from docx to doc ?

thedead1440 2012-10-03 07:39

Re: [Help] Documents Viewer Malfunctioning
 
Quote:

Originally Posted by Schturman (Post 1275713)
Do you tried rename the extension from docx to doc ?

Didn't work...

The plugin is surely having an issue...The problem is whats the plugin name...

You have any idea on how to open the file in terminal using debug so errors can be captured?

Schturman 2012-10-03 08:04

Re: [Help] Documents Viewer Malfunctioning
 
Sorry, but i don't know.. :(

thedead1440 2012-10-03 08:10

Re: [Help] Documents Viewer Malfunctioning
 
I've a sneaky feeling this is due to qt5 from snowshoe repo disrupting things...

I've purged the repo and qt5...

Now i need to find the packages for qt4 that should be re-installed for this app...


Edit: Re-installed a number of libqt4 packages to no avail... :(

thedead1440 2012-10-03 16:26

Re: [Help] Documents Viewer Malfunctioning
 
bumping this thread...

hope someone has some sort of solution/method to debug...

thanks..

ajalkane 2012-10-03 16:36

Re: [Help] Documents Viewer Malfunctioning
 
Code:


/usr/share/applications $ grep ms- mimeinfo.cache
audio/x-ms-wma=musicsuiteinterface.desktop
image/x-ms-bmp=galleryserviceaction.desktop
x-maemo-highlight/mms-url=videosheetplayerinterface.desktop
X-TEMP-application/vnd.ms-excel=office-tools-quickviewer.desktop
audio/x-ms-asx=musicsuiteinterface.desktop
application/vnd.ms-powerpoint=office-tools.desktop
audio/vnd.ms-playready.media.pya=musicsuiteinterface.desktop
audio/x-ms-wax=musicsuiteinterface.desktop
X-TEMP-image/x-ms-bmp=mediaviewerserviceaction.desktop
application/vnd.ms-excel=office-tools.desktop
x-maemo-nepomuk/mms-message=showmessage.desktop
x-maemo-nepomuk/sms-message=showmessage.desktop
X-TEMP-application/vnd.ms-powerpoint=office-tools-quickviewer.desktop

There you have the desktop file, then look at the Exec line to run it in command-line

Code:

/usr/share/applications $ grep Exec office-tools-quickviewer.desktop
Exec=invoker --type=m /usr/bin/office-tools -quickviewer

Hopefully that gets you started. Run without invoker in command-line.

Hey that was my 666th post. Not such an evil post I think :(.

thedead1440 2012-10-03 16:45

Re: [Help] Documents Viewer Malfunctioning
 
Hi ajalkane,

Thanks for the reply! I'd done that before but it gets stuck at the following errors with nothing appearing...I'm not knowledgeable on Qt but translation error is slightly weird as I only use English as my language...Any clue?

Code:

RM696-21-3_PR_005:~# /usr/bin/office-tools
ApplicationService::ApplicationService(const QString&, const QString&, QObject*)
QApplication::removeTranslator: Please instantiate the QApplication object first
QApplication::removeTranslator: Please instantiate the QApplication object first
QApplication::installTranslator: Please instantiate the QApplication object first
QApplication::installTranslator: Please instantiate the QApplication object first
QApplication::installTranslator: Please instantiate the QApplication object first

RM696-21-3_PR_005:~# /usr/bin/office-tools -quickviewer
ApplicationService::ApplicationService(const QString&, const QString&, QObject*)
QApplication::removeTranslator: Please instantiate the QApplication object first
QApplication::removeTranslator: Please instantiate the QApplication object first
QApplication::installTranslator: Please instantiate the QApplication object first
QApplication::installTranslator: Please instantiate the QApplication object first
QApplication::installTranslator: Please instantiate the QApplication object first


RM696-21-3_PR_005:~# /usr/bin/office-tools -quickviewer --type=m
ApplicationService::ApplicationService(const QString&, const QString&, QObject*)
QApplication::removeTranslator: Please instantiate the QApplication object first
QApplication::removeTranslator: Please instantiate the QApplication object first
QApplication::installTranslator: Please instantiate the QApplication object first
QApplication::installTranslator: Please instantiate the QApplication object first
QApplication::installTranslator: Please instantiate the QApplication object first


Btw, are you sure you don't have a rule in Profilematic that detects your 666th post and erases your phone's data :p?


Thanks :)


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