Outlook 365 and Mail for Exchange
 

Since our company moved from Exchange 2013 to Outlook 365 my N9 is behaving very unreliable in fetching emails (email app keeps spinning constantly), calendar (not fetching any calendar events at all) and contacts (no contacts neither).

The connection is working with the new credentials as it fetches email but it looks like the MfE implementation on the N9 cannot cope with the new Outlook 365 server configuration.

Are there fixes for this, or alternatives?

Thanks
Rob

Re: Outlook 365 and Mail for Exchange
 

I'm using outlook365 without any real problems on my N9 - syncing emails of the past week and all calendar events. I had to cancel the sync inside the email once, but that was about it.
Are you using outlook.office365.com as the server address?

Re: Outlook 365 and Mail for Exchange
 

Yes. That is the server address. It must be related to our company's implementation maybe. Are you specifying domain as part of the config on your N9?

Re: Outlook 365 and Mail for Exchange
 

nope - empty domain here.

Have you tried syncing manually inside the mfe-account settings? What does the log say?

EDIT: Another thing to have a look at: login via the outlook web app and check the device/phone details.

Re: Outlook 365 and Mail for Exchange
 

I want to come back on this and seek out for more help. I still cannot make this work reliably. I flashed my device a couple of times and MfE easily picks up mail but no calendar whatsoever. I think it might be due to an entry the N9 cannot cope with but I need some help to debug this.

I debugged it from the Outlook 365 end but the log file returned to me did not reveal anything suspicious.

How can I debug this from my N9. I guess I need to set up developer mode and then enable remote access. I can figure that out, done that before. But where do I find any logfile regarding the Outlook 365 calendar syncs.

Thanks
Rob

Re: Outlook 365 and Mail for Exchange
 

Anyone...

Thanks,
Rob

Re: Outlook 365 and Mail for Exchange
 

No problems with pulling e-mail or calendar entries from corporate office 365 server, here.

Domain for me is the company domain name used for e-mail. For example if your email address ends in "winner.com", then the domain for your office365 mfe account should be "winner". YMMV, though. Probably best to check with your IT support contact.

I had a very similar problem with Exchange 2013. If you install memailsettings and force activesync protocol version to 2.5 your calendar might start to work. This worked for me after a week of trying everything else.

Re: Outlook 365 and Mail for Exchange
 

Thank you so much. That did the trick!!!