There is something wrong with usb port. I sent my phone in for a totally different issue, that they didnt fix, and they flashed phone and replaced the usb port. Also, given the long line of high-end phones that Nokia has released that are not..... ready for primetime I would hold off on getting the N8 until you get to play with one or read tons of materials regarding its out of box experience. Just becuase it has a 12mp cam does not hide the fact that you might not be able to watch it on your device if the hdd is full-e.g. n95 8gb in the beginning. I would get the EVO 4g and wait to get another Nokia phone. **** brand loyalty-companies abuse it quite often (Nokia)