I think they suck. I will never ever give them any more of my hard earned cash. I bought the Traffic Update addon only a few months ago, now it doesn't work because it can't find the website, and the repository has been removed by a company that doesn't know the meaning of customer service or obligations of a vendor. I have written to them via the other thread asking how to claim my full refund for the product and the Traffic module, both of which have been rendered useless to my by their stupid and possibly illegal action.