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tzsm98's Avatar
Posts: 500 | Thanked: 437 times | Joined on Nov 2009 @ Oklahoma
#14
Originally Posted by petey05 View Post
somehow the call went straight to voicemail but the lady was really hard to understand... think her mic was too close to her mouth... 'nty was up so my replacement device was out of warranty when the original expired... lovely...
That makes sense. Part of the initial cost of the device is to cover warranty repair for the period offered (in the US one year). The replacement device was at no additional cost so there is no extension of the warranty. I purchased a third party service agreement for the second year. Hopefully will not have to use it. My warranty experience has been a display replacement ten months into use. Went well, received same device I sent in. I've seen 90 day warranty periods on Nokia devices supplied as replacements through Asurion but nowhere else.
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