Show me the data that proves this. On a conceptual level, they're both criticisms levelled by an individual towards a company. Maybe yours is "100% valid", and that's fine. You haven't invalidated my own, and therefore they are equally valid. Proprietary messaging platforms are a problem, and I have every right to voice criticisms as I see fit. Also, you're sidestepping that fact that it isn't worth using LiveProfile in the slightest. To be honest, with carriers pushing infinite SMS/MMS packages further and further down their pricing structures I don't give them much of a shelf life anyway.