Has anyone else had the same issue (mine was broken USB and bright white spots on the screen):

After speaking to the Nokia Repair Centre on the phone, they said I could take my N900 to the local repair centre....when I get there they said it wasn't under warrenty so I would have to send it to the main Nokia Repair Centre by post.

I phoned up again and confirmed it was under warrenty (until Novemeber) and sent it off recorded delivery (on Thursday last week).

Today, I have recieved an N8 in the post, with a cover letter saying "as a gesture of goodwill, we have upgraded your device" blah blah blah...

I have just phoned the Nokia Repair Centre back, and asked why I have recieved the N8 instead of my repaired N900, the women on the phone was useless and said she was passing the matter on to some team or other who would call me back in 3-5 business days, to sort out my request???

I'm sorry there shouldn't be any need for the following:

1) Send me to a Local Repair Centre, that can't fix my device
2) Send me the wrong device in return
3) Try and sling some bull that "we have upgraded your device, as a gesture of goodwill" (the N8 is a downgrade at best) and actually more like a kick in the balls than a goodwill gesture
4) Pass me onto "some other team" within the Nokia Repair Centre to deal with my request
5) Make me wait ANOTHER 3-5 days for someone to call me back, to sort the issue out??

How difficult is it to receive a broken device (which is still under warrenty), repair it and send it back??

Sorry about the rant, but I just needed to vent!!!

Has anyone else had to deal with this bull, and if so how was it dealt with and what was the outcome?

I faught to get the N900, faught to getting it working half the time, and now I'm having to fight to get it back! I'm starting to question whether it is worth all the effort

Shame on you Nokia! Although if you give me a shiny new N9 then all will be forgiven