They bought Alienware out didn't they?
Shame the service depts are still off the planet.

I remember finding 2 Dell laptops in a skip (a Latitude CS and and a CSx). Both were damaged to some degree to make both unusable and no HDdrives. I asked for permission to take them, got them home and spent 3 days mucking about and ended up with a working Latitude CSx.
Just cost me £10 for 2 20GB HDdrives from the boot sale.

All in all was a fun project.