There's already info about this in the forum (if you search): At least in Europe (other countries upon request by eMail) you can buy faceplates here: http://www.handyersatzteilshop.de (as I did). Just type "n800" into "Artikelsuche" (means "product search"), then go through the pages. There is a lot more for the n800 than just facesplates. They have phone support in English. I've received my replacement faceplate a few days after ordering.