Definitely surprised Nokia as well. Just a shame that the returns/defects were also high. The more I think about how in less than 48 hours, Elop staged that "turn your cameras off" conference after announcing the N9, that's perhaps the worst undercut I've seen in ages. I mean, that was clumsily handled, the leak was awkwardly timed, the N9 will suffer because of that. Only time will tell how deliberate it really was... WP7 is a "decent" OS. I've seen and used much better. It's going to be very far from a success for quite some time.