And Jerome... obviously I can form somewhat coherent sentences, shouldn't immediately qualify me to know the obvious - - that security goes beyond malware/viruses? Any CC related call centers operate as a clean room (no paper, pens, recorders, etc.) and there are a host of other physical security concerns. Machines are locked with strict policies through AD to prevent agents from running anything that could conceivably help them scoop numbers/info. I'm not getting into all the details but jeeze... and NO, that machine wasn't the only repository of vital data, but it was a COPY. One which *I* wouldn't feel comfortable having walk out the door with a now non-employee. When you quit your manager's job at McDonalds do they let you keep a copy of the key to the safe?