I keep hearing this. But without proof of aforesaid shareholder influence, I can't say that I believe it to be true; mainly for one reason... lack of advertising. If you want growth/share, you advertise. Didn't happen. Now Microsoft is about kick off a huge advertising campaign with Mango, Nokia is going to step up a huge advertising campaign as well. Why couldn't that have happened before? For those reason(s), I tend to doubt the influence of the North American shareholder and look back at the board of directors.