Thread: Problems with N900 USB port becoming broken / loose and resulting warranty & repair issues
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panatha13 is offline panatha13
2011-08-25 , 09:29
Posts: 44 | Thanked: 6 times | Joined on Sep 2010
#2352
Originally Posted by abill_uk View Post
The usb port is a design fault and you have stated it is still under warranty so WHY are you even thinking about paying 60 euro for a repair UNDER WARRANTY ?

Is this Nokia repair shop on mars or something? they do not understand what a warranty repair is ????.
i'm not thinking to pay! i believe that people that work on that nokia store just want to do the repair to get money. Had they sent it to main nokia service,then they would know that it is a hardware fault.

i then called Nokia care Greece line and they told me that i have to pay because warranty doesn't cover broken parts :O
i told them that it is a common problem due to a hardware fault. They didn't believe me :O
i sent an email with over 10 threads from here and the thread from discussions.nokia.
michaels(community manager from discussions.nokia) also informed the nokia Greece service about the problem and i'm waiting now.

but for sure i won't pay a cent.
 

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