My wife isn't a sysop/sysadmin. She's not a unix person (she was a unix _user_ back in the day, but that was 10-20 years ago; these days she never opens the "Terminal" app on her mac). Yet, she loves her N800. She doesn't have Xterm or anything like that installed on it. Her biggest use for it: pidgin and web browsing, some note taking (lists and stuff). She'll stay connected for IMs, so she doesn't have to carry a laptop nor be tied to her desk ... she'll check things on the web from wherever she is, etc. For her, the main drawbacks are: she's limited by WIFI (she doesn't have a tethering phone), and she also wants a PIM that she can sync with .mac/iCal. But, my point is, anyone who thinks that the fact that this is a linux device means in turn that you have to be a unix/linux/sysop/sysadmin to fully appreciate it ... isn't completely in touch with reality.