I have a feeling part of the no flash v > 9 thing is some driver problem as well so it might be quite a hornet's nest! Might be wrong though.

Nokia do have an obligation to ensure that
(a) the device works as advertised (i.e. maintain the multimedia capabilities)
(b) users are as secure as possible
- so some action is required.

For those of us still in contract and warranty, it's something worth pursuing and we have a leg to stand on re: the above. Nokia's email support is shambollic, to say the least so we need to look into how else to contact them. Anyway, in the morning!