Well, this might be something of an unfair posture for your question--that you would assume the Alabama service center would have anything to do with being ABLE to even fix an N9. If Nokia will not even SELL the device in the US, why would they service it within the US at all? It's not like they can be expected to stock spare units or parts.

Truth be told, I'm not at all interested in the N9 myself.. I still think it's a disappointment for lots of reasons on many levels, but I'm also particularly annoyed at the inept way it's been handled and the brand Nokia USED to have versus the increasingly tarnished brand they have today. It's no longer a place to be proud to work in--no longer a brand anyone wants. They've squandered away their opportunities. This like this just accelerate the rotting from the inside.

I sense that Nokia has become something of a shameful, tragic ship of a company with Captain DERPY at the helm hanging an albatross around his neck. These personal experiences, enumerated in this thread and others, just corroborates that sense.