View Single Post
danramos's Avatar
Posts: 4,672 | Thanked: 5,455 times | Joined on Jul 2008 @ Springfield, MA, USA
#160
Originally Posted by mikecomputing View Post
Danramos we already know that you are a Google fanatic
I'm not particularly fanatical about any brand. I said it wayyyyy back when I first started here and I'll say it again--I'll buy the brand that delivers me the device I want and treats me well as a customer. I'm not particularly faithful to any brand and I'm wiling to look at competing brands, but I've been (so far) very happy with my Android/Motorola/Samsung/Verizon experience

For instance, this thread: http://talk.maemo.org/showthread.php?t=8318&page=6 ...where I stated, regarding being unable to find and buy parts to repair my N800 at the time in July of 2008:

Originally Posted by danramos View Post
That really doesn't solve the problem for the rest of us seeking to keep using our devices. I'm also in need of a replacement stand as well as a new screen (with digitizer) and I've run into all the same problems everyone else is complaining about--I cannot find anyplace to buy the parts and the one place that claims to have them won't sell them to me unless I'm 'certified' to be able to have those parts sold to me. Is there any way I, and others, can get this resolved?

Isn't Nokia concerned with after-market sales and support? At this point in time, they could make more profit from parts than from whole product and it would go far to satisfy customers who have liked Nokia's products and wish to remain loyal to the brand.

For instance, I had been eagerly awaiting to get a Nokia N810 WiMax when it comes out here in the US. I may change my mind--I don't want to run into this again in the future--especially now that there appears to be some excellent Linux UMPC/Tablet alternatives on the market from very competitive brands that are known to provide good support. That element may provide them with a competitive leg to stand on despite Nokia's head-start and excellent product.

Advice would be appreciated. I'm not willing to ship my device out for repair--that seems ridiculous to me. The cost of repair and shipping is not worth it to me--I'm very capable of doing things myself. Maybe a collective purchase from a few people who are looking for replacement backplates/kickstands? Screens? Better still, do you know where I can buy parts from that maybe I hadn't come across?

Thanks in advance!
I treat Google, Motorola, Samsung and any brand or product with that same level of expectation. If they treat me well, I'll continue to spend my money and explain that experience to others positively. If they don't treat me well, I'll happily jump onto a brand that will and similarly explain that experience to others negatively. I would hope that you would have at least the same sane stance and not come off as one of those legion Apple fanboi types, only for Nokia or any brand.

Companies aren't entitled to loyalty just because you bought one of their products--they must earn loyalty over and over again.

Originally Posted by mikecomputing View Post
But those damn graphs may change drastically in other directions in a year...
...or they may not. The trending appears to disagree with your suggestion, however, so I have my doubts. Ultimately, we'll just have to see.

Originally Posted by mikecomputing View Post
yeah right. You really are naive...
Why is he naive, and why do you believe that you are not?
__________________
Nokia's slogan shouldn't be the pedo-palmgrabbing image with the slogan, "Connecting People"... It should be one hand open pleadingly with another hand giving the middle finger and the more apt slogan, "Potential Unrealized." --DR

Last edited by danramos; 2011-10-08 at 02:31.
 

The Following 6 Users Say Thank You to danramos For This Useful Post: