If everyone that didn't know replied saying that then the thread would fill up with useless messages. No reply usually means noone knows (or that you're not a member of the brotherhood, see below how to become a member) That said how a question is put and how much information is provided does affect the chances of getting "free support" from the community. Not that there was anything wrong with the original question but http://catb.org/~esr/faqs/smart-questions.html is always relevant so the link is here for the benefit of our new members.