Anyone who ordered through mobicity.com.au get this?: Due to our commitment to protect our customers from fraud we have a strict verification processes in place. We are in a very high risk industry and are required to perform random verification checks from time to time. We request that you send us the following documentation; a copy of your Passport or Drivers license, a recent utility bill posted to you at your address and both sides of the debit or credit card used for payment. Please scan and email these to verifications@mobicity.com.au. We apologise for the inconvenience this may cause to our legitimate customers but hope you understand that we take these measures to keep all our customers safe from fraud. Once we have received your documents we are able to proceed, without them your order may be cancelled – Erin
Due to our commitment to protect our customers from fraud we have a strict verification processes in place. We are in a very high risk industry and are required to perform random verification checks from time to time. We request that you send us the following documentation; a copy of your Passport or Drivers license, a recent utility bill posted to you at your address and both sides of the debit or credit card used for payment. Please scan and email these to verifications@mobicity.com.au. We apologise for the inconvenience this may cause to our legitimate customers but hope you understand that we take these measures to keep all our customers safe from fraud. Once we have received your documents we are able to proceed, without them your order may be cancelled – Erin