I was about to drop a load of cash on HandTec when I did a search and found a bunch of people complaining of customer service stonewalling and assorted crapness.
And the only reason I'm willing to pay extra for a UK dealer rather than doing some dodgy import is for the warranty "peace of mind" ... and the customer feedback wasn't making me terribly peaceful.
I think I'll wait for one of the larger distributors to stock it...