Thread: N9/N950 Contacts/IM - Get help & give feedback here
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abustany is offline abustany
2011-10-19 , 21:21
Posts: 65 | Thanked: 167 times | Joined on Oct 2011 @ Helsinki
#61
Originally Posted by black View Post
Hi,

I would like to report a couple bugs on the N9, I haven't seen anyone mentioning the use of SIP on the N9, but it is something I use a lot, so it is an annoying for me.

1. I imported contacts from the N900, where I had several SIP numbers. These were all missing after the transfer, if there were other numbers for the contact with the SIP number. For contacts with just a SIP number the imported contact profile was empty.
Well actually it's a "feature"... When importing contacts from another device, we don't know how to link IM details (SIP etc.) to existing accounts. Who tells me that the SIP identifier I received is valid in a SIP account on device?

Originally Posted by black View Post
2. when I manually added the SIP number to the appropriate field, saving the contact and then open the profile, the toolbar for calling or sending IM messages to this SIP number is missing. This occurs when adding the SIP number to a contact with other numbers or skype. Also when I click to edit the contact, the SIP field is empty?!
Toolbar missing -> that does not seem right :/ SIP is probably less tested, but I don't observe this issue on my phone, with 2 SIP accounts. It might either be a bug that does not happen in my setup, or one that was fixed (added a SIP number on a local-gtalk-skype merged contact).

In the editor, you will never see any existing online accounts, those are visible in the "unmerge" view (not very intuitive :-/).

Originally Posted by black View Post
3. after creating a new SIP (only) contact, the SIP call and IM toolbar is there, but when I want to edit the same contact, the SIP filed is again empty.
Same reason as above, you cannot edit the SIP number. You need to delete and recreate it. In the same way, you can't edit the GTalk/Skype ID of someone. The way the N900 dealt with that was I think easier to understand.

Originally Posted by black View Post
The N900 had issues with incoming calls for one of the SIP providers I use, but this is not an issue on the N9, which makes me very happy. On the other hand, the handling of SIP contact numbers is worse than it was on the N900?! There the number was always displayed and could be edited at will.
The UI design for online accounts is in my opinion too quite contrived...


Originally Posted by black View Post
In the end, I would like to ask, why it is not possible to send SIP IM messages to the mobile phone numbers I have for a contact, but I can call the numbers through SIP (there is no icon for IM on the toolbar when opening a contact profile, just call through SIP) ? I can send IM messages to the same number through my SIP account, if I save the same number as a SIP username.

I am guessing not many use SIP, but I use it daily.
Not possible to send messages to a phone number: because we don't assume that every phone number is a valid SIP identifier. How would that work by the way, convert it to SMS?

There are two distinct things on a contact card:
1. A "call with SIP" item that is shown for every phone number, same as "call with skype". That is for every contact, no matter if it has a SIP account or not.
2. The SIP "toolbar" with call/message for contacts that do have a SIP account (no matter if it has a phone number or not)

I'm not sure if we show the "call with sip" button for phone numbers only if the SIP server advertises the "call out" feature or not.

I hope this clarifies things for you, feel free to ask back if I left anything out
 

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