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promethh's Avatar
Posts: 211 | Thanked: 61 times | Joined on Aug 2007 @ Washington, DC
#326
Originally Posted by Texrat View Post
Quim Gil seemed to imply that the proximate fault lies with the service provider.
Good luck with that one! Depending on how specifically written the Service Level Agreements (SLAs) between Akamai and Nokia were written, it might still be hard to prove it was Akamai's fault and not Nokia's.

If Nokia has it written such that Akamai is providing static content with touch-backs to Nokia origin servers for device validation or content lookups, it's still behooves Nokia to place a very fast server or server cluster behind that lookup. Any gateway errors between Nokia and Akamai might still be the fault of Nokia, not Akamai.

In the past, I have seen $300,000 to $3-million (USD) contracts between Akamai and my employers. Even in videohosting for conferences where we believed it *may* have been the fault of Akamai, it was eventually proven to be the fault of ours.