Some people pick it up faster due to their background / experience. I have a computer background, but no Linux experience so I've had a lot of learning to do to get beyond the basics. I've learnt it all through my own browsing and from searching the posts in places like this. Yes, it is time-consuming if you have a lot to learn... that's life.

If the poster can't be bothered to spend the time and effort required for them to learn about the device that they *chose* for themselves, then why should I spend my (volunteer) time on them. I'll give the basics to get them going in the right direction (as the posters in this thread did), but I'm not going to hand-hold someone who claims to have done the research but clearly hasn't.

If they want support from someone that is *obliged* to hand-hold them, then they should phone Nokia, not come to a community forum.

And if that solution isn't good enough, they should just sell/return it. Because it is unreasonable to expect others to hand-hold them for free simply because they got themselves in over their head by making this purchase. If you can't handle what it takes to learn it, return it.