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Posts: 648 | Thanked: 650 times | Joined on Oct 2011
#347
Originally Posted by jcar302 View Post
Thanks for the reply sam.

If i buy one from another country is the procedure to send it back to the seller, the seller then sends it to nokia, then nokia to the seller, back to me?

I'll assume a nokia service center in another country is not going to send it back to the US.

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Yes, that's the procedure. You'll have to ship to seller for warranty who will claim warranty on your behalf and ship back to you. Nowadays with fast courier service the turnaround time need not necessarily be longer than local service. The length of time in the service centre is a more important variable than the shipping time.

You'll have to check with the seller who pays cost of courier. Some sellers will pick up the tab, some won't. Yeah, it's a bit scary dealing with an overseas company on warranty issues so the experience of others who have dealt with the same company before are invaluable.