Hi, the major point, that cellphoneforever sell refurbished phones! If i know that i am buying refurbished phone i will not say a word, the other thing, that they offer me to send back my phone without tracking number and the last thing is that they did not picked up the returned phone from post office, in that case you can't automatically to get refund from Paypal. I did another purchase from ebay for n900, after i payed i checked seller status and discovered that this person purchased n900 before from cellphoneforever. When i contacted him and ask if this is the same phone from cellphoneforever he sad yes, so i declined to accept this phone and he refunded my money.