Email from Nokia:

Thank you for the clarification.

With regard to your concerns, we would like to inform you that since the Nokia N9 is unavailable in the UK, then the answers to your inquiry are:

1. The phone is covered by the warranty in the UK if and only if the country where you have imported it from is a member of the European Union. Even if it is covered by the warranty, if the parts needed are unavailable in the UK, then we will be unable to repair it. The best option in the matter is to contact the Nokia support of the country where you have purchased it and send it there (to a relative or friend) to have it repaired. We would also like to inform you that we will be unsure if it will be covered by the warranty as it is a harware issue. Nevertheless, we strongly recommend contacting the country support of your phone to know if it will be covered.

2. We also suggest contacting the country support of your phone for any alternative regarding backing up.

3-4. Please refer to our answer on your first inquiry.

5. Since your phone is from another coutry, it cannot be sent to us via UPS or Freepost and Care Points may be unable to repair your device as the phone does not exist in the country.

If you have any other concerns, please do not hesitate to contact us again as we are more than willing to be of assistance