I can't say, but they did respond to me really fast when I contacted them. Also their feedback is good. I've ordered one from them but I made it a gift to someone so until I'm told it's not faulty I won't know. Warranty is a bit tricky since Nokia US might be reluctant to have a look at the device, but I'm sure if there's something wrong with it Yellow Deals would replace the device and we would avoid Nokia.