Noticed several scratches on my N9 yesterday after 2 weeks of very careful use. Its been in my pocket but I've always been careful of it... Still waiting on the screen protectors i ordered from ebay which are now too late to have kept it in pristine condition - very disappointed with the scratches... Nokia were great to include the rubber skin case, why did they not include a screen protector pre-installed too? Would have cost pennies and would have fully protected the device, if it was factory installed then there would have been no effect on the overall device appearance...