Hi,

I read this topic, as I understand - you have setted up Track & Protect some time ago? When you are doing it, it requires you to set up a security code at least twice, so even if you pressed 'Cancel' on 1st request - another one was shown (if security code does not exist yet on the device). I heard that even more requests might be done if continue to cancel them, perhaps, 3-4.

It is needed for Track & Protect as it is impossible to lock the device remotely if it is impossible to unlock it.

So most probably your security code already exists on the device at that time, after T&P activation.

Another possibility - somebody played with your device even before and at Settings - Security - Devicelock - Security code - entered something. As no other option was changed (as Autolock) - you did not see such change.

If everybody who "never" used devicelock will check devicelock settings - I think there will be quite a bit where Security code is not 'Not defined' (I am not sure but by myself think that most probably - setted up together with T&P - entered manually on 'Change Password' request, but as it is not documented well enough and they never used N9 devicelock before - they did not understand that such request is related to device security code).

In such case, if it is impossible to recall the lock code, like I said in some other post already:
"If you still have PR1.0 - it would be better to do Settings - Reset - Clear device (device has to be restored to as near as possible to 'out-of-box' state and lock code will be resetted).
Since PR1.1 - lock code will be asked to get a confirmation for 'Clear Device' action."

Some other clarifications for the full thread:

1) There is no default lock code on N9

2) Nobody can ask a lock code on N9 if it does not exist

3) There is no any small length limit for security code, so it can be qwertyuiopasdfghjklzxcvbnm... Twice or triple. Even 200 characters are ok.

4) It is impossible to set up lock code by any 3rd party application on N9 - the only way is to enter it on 'Change Password' page which will be shown by devicelock process itself (might be shown by Settings - Security - Device Lock - Security code).

5) Devicelock 'Numpad' view is a standard feature available on any N9, just enter lock code which contains numbers (0123456789) only (locked device will look similar to PIN query, for example).

It is not possible to switch to full VKB qwerty mode as it is not needed here.

6) I am agree it is very bad that it is absolutely not clear that security code might be enforced somehow by MfE account or can be required to be setted up by Track and Protect - it would be nice to improve the behaviour.

At least for now - seems a FAQ is improved, for example a question "Why am I prompted for the security code in my Nokia N9?" here.

It might be that if there would be the same default security code like on other Nokia devices - it would be impossible to change it accidentally (or at least probability would be much less).