Seeing those shattered N9's truly makes me physically ill. My N9 has the same cracks in the polycarbonate, in three separate areas all spawning from the camera chrome. Anyways, I managed to make my N9 crap itself when fiddling in developer mode (not really sure what happened, was trying a custom theme, lost emoticons, tried to get em back, no worky...?) and made a warranty claim on that, and whilst I was there brought up the cracks issue. After collecting my phone two days later, I was told that the parts wouldn't be in for another month so try again then. Just trying to get rid of me so they don't have to replace the whole phone? I suspect so. Has anyone had any further luck in claiming on the cracks?