I tired Dell and got the same problem, I ordered mine on the 19 of Dec and after my order was complete got an email stating the ship date was Jan 04, so yes I experienced the same thing. I ordered another one from Buy.com on the 24th and it shipped out and should be here in a few days. I am since canceling my order with Dell because I have one on the way more than a week before I would receive it from Dell and it was at the same cost, plus I don't like the old bait and switch routine .