Actual text of Elop Call bold is mine for the parts pertaining to blaming salesmen. Judge for yourself.
Elop: Contrarily, in German and Spain, we have seen steady weak-on-weak improvement in Lumia device activations up to the holiday season followed by a small expected dip during the last week of the year and then continued weak-on-weak growth in January. We are in the very early days in the United States with T-Mobile, and we are very encouraged with the early pickup that we have seen retail outlets.