An update on a saga you didn't care to hear in the first place (Please read the initial post to get the backstory):

So...

The guy at the shop that assured me over and over again that he could easily obtain an N900 from his "supplier" has turned out to be the typical deceptive sales person.

I went to a shop to order an LCD replacement. Whilst there, the clerk said he could get a new N900 no problem from his "supplier". I replied, "Find out how quickly and how easily because I have had back luck in that department. There are many refurbs being sold on the market as new." He called me back the following day and said that it wouldn't be a problem. I asked if he had actually spoken to the supplier and he said he wrote them a message. I said, "call me back when you have zero doubt about the transaction and you have heard back from said supplier". He called back the following day (three times) and said it would be no problem. I asked again if he had actually spoken with someone who confirmed it. He admitted that no, he had not. Again, I told him to call back. He called back three times a day for three days in a row. On the last day I returned his call and he said he had spoken to him and the item would ship as soon as I paid for it. I went by the shop and paid for it. Whilst there, I reiterated that I wanted it quickly and gladly paid overnight charges of $75 to acquire the phone. I actually said "I am paying a hefty overnight fee. I do not want that fee wasted by the phone not making it in the mail for days or you just pocketing the fee as profit but shipping it standard". (Note: I know how anal I must sound but I have lived in many countries and have encountered many, many dishonorable people and eventually I grew into a cynic. I'm actually really decent to people so I am constantly appalled when people act like animals).

The LCD he promised in 3-5 days. The phone, a week at most.

When a week had passed I called wondering what the delay was. He said he would call me back. The following day he hadn't called back by 5pm so I called him and he answered, without my saying a word, "Yes. Mr. ____, I will call you back" and then hung up. The following evening I called and he did literally the same thing, word for word. I called back an hour later and he tried to get off the phone but I made him answer my question and he said "The LCD is in customs and I'm sure the N900 has shipped". I told him I wanted to know when he found something out. Two days passed, no call. I phoned him and inquired and he said he had no clue again. Two days without a word and I call back. Same run around. I tell him I want to cancel my order. He says I can't. I disagree. He says his boss would call me back (I forgot to mention that he had used the most annoyed tone with me from the very first time I spoken with him after I had payed him. Prior to that he rang my phone like mad to make the deal). Today, no answer. I called back wanting to cancel. He again repeated "No." and that his boss would call me back any minute (that was three hours ago).

I know in the United States that this is illegal. Indeed, I verified that by reading over the law today. I can't find a clear answer on the Canadian law sites though it seems like the consumer has far less rights in this country (No surprise there. I've lived in Canada off and on for a number of years).

I was hoping a Canadian reader could shed some insight on my rights in this case. I have been out of an N900 for two of the 4.5 weeks I have owned one. I have a source to purchase a new one in Toronto who could have it in Montreal in two days.

I really do know this is an annoying post - as well as poorly written (I was in a hurry) - but I am annoyed and was on the maemo forum today anyway.

Thank you,

Abe