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Posts: 96 | Thanked: 107 times | Joined on Aug 2011
#1002
Originally Posted by helex View Post
I was not at home today and tnt asked my neighbour for 68,50€, she had only 40€ at home, so my parcel is again at the cargo hub.

I called now tnt and they said: "Payment Of Duties/taxes By Receiver." and if this is by mistake the sender has to change this.

So, should I accept the parcel now and pay the 68,50€ or can I contact Nokia somehow and ask to transfer the taxes?
I refused the package. This caused it to be registered as an exception in the system. The issue was (apparently) resolved without me doing anything more than mentioning the issue to bounce: the status is not "delivery issue resolved" and I guess it will be delivered tomorrow.

Code:
13 Feb 2012 	10:26:00 	Neuss 	Delivery Issue Resolved. Delivery At First Opportunity. 
13 Feb 2012 	10:25:00 	Neuss 	Delivery Issue Resolved. Delivery At First Opportunity. 
13 Feb 2012 	03:36:31 	Neuss 	Shipment Arrived In Warehouse 
11 Feb 2012 	04:09:17 	Neuss 	Shipment Arrived In Warehouse 
10 Feb 2012 	17:17:16 	Neuss 	Shipment Arrived In Warehouse 
10 Feb 2012 	11:28:31 	Neuss 	Receiver Refused Delivery. Awaiting Instructions From Sender. 
10 Feb 2012 	06:48:00 	Neuss 	Out For Delivery.
 

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