You do know that this "flagship" phone was not launched in the UK, Germany, France, Italy and other EU nations as well, right? Under the EU laws, Nokia has to grant you some warranty, but in the North American market, it's a different scenario. So for a "flagship" phone, the N9 sure isn't supported like one. Sigh. Look at the bug reports. A lot of Renault bluetooth issues. Last I checked, that's a EU specific item. The problems you're relegating to minor status are over 50+ reports, mostly European since the N9 wasn't officially released here in the North American market and it's not a widespread device. Simply put, the majority of the issues are in Europe. I have two of them. One from Australia, one from Dubai. Both do the same thing. I'm not getting a third one when my exact issues are seen by folks in those aforementioned areas - Germany, UK, et al. Software fixes are needed for all regions. And for the record, I'll keep talking **** since it might mean that other folks might have the same issues and desire a fix as well in other areas of the world where the N9 is sold. Flaws are to be fixed, and I'd like for the major ones to be fixed while we still have support for this device. And a community. Both are soon to disappear.