Thread: Just got my N810, but angry about condition!
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febb is offline febb
2007-12-29 , 04:56
Posts: 151 | Thanked: 25 times | Joined on Sep 2006 @ Mexico City, Mexico
#8
I would, immediately. You bought a new unit, not something that looks "used" or not in an "Ex-works" (out of the factory) condition.

Check the returns policy of the place where you bought it from.

Thats why I was asking about reputable places to buy from, specially if we are talking mail order. I am not in the USA, I plan to visit soon but I want to make sure I get the "real thing" as I will not have time for "returns" or claims....



Originally Posted by lhsa View Post
hi all,

i just received my n810 from buy.com. imagine me completely thrilled to check out my new present when i see the screen has several scratches and the front bezel has a dent! the box looked unopened so i assume it happened at nokia before they sent it.

my question, is this common? i did notice there was no plastic covering the screen when i opened it. is that typical? should i return it to buy.com?

tia!