The problem is, people review this product, from an out of box, stupid person approach. It's not a phone, so don't try and make it one; just because Nokia makes it. I happen to think its the best thing since Zaurus'. The clientell buying this product isn't the consumer report run-of-the-mill person. This is for people who want a flexable tool that doesnt run something ******ed like Widows CE. I happen to think the 770 is damn near perfect. It also has a GREAT help community that loves to contribute to the better of the 770, for FREE! IMHO, you take you're "smart phone" running windows CE and shove it