Bad leadership killed the Nokia brand. They had the most feature rich smartphone OS (Symbian), which only needed a new flashy finger-friendly GUI. For some reason they could not deliver it. That's all that was missing. They had a chance of making everything right with MeeGo. The N9 received maybe the best reviews of any Nokia phone ever, yet Elop in his eternal wisdom killed it before it even had a chance. He's such a great CEO.