Let's not slam Nokia too much. I think they did a pretty good job of selecting the basic N800 software package and making it work well out of the box. I was actually quite impressed with it - a newcomer could pick up the N800 and use it right away without any knowledge of Linux. Most of the included software works very well - perhaps a bit limited in functionality, but for the most part clear and easy to use without needing to read any documentation, and with very few bugs and crashes. Now I'm talking about a late generation (November) N800 as my first encounter, so perhaps the maturity made it better than it was for the early adopters, but even so I think some people at Nokia did a heck of a job to produce that experience.

If Nokia has decided on a "support Lite" model for the Nxxx because it's Linux-based, I can live with that.