This has to be one of the most unsuitable presents l have ever given myself. This thing is a good gadget BUT only intended of geeks or people who intend to bury their heads in forums such as internettablettalk all day. I have NEVER had a problem installing programs on my previous palm,series 60 or even windows mobile handhelds but with the N800? Big Chore. I even had to check the forums to fiind out why i could not download and install programs. And, to discover that it was because of a missing (i)? Embarassing!!! Can someone suggest a 'user friendly' alternative to the N8*0? I am starting think that the OQO will be more accessible. New N800 user