Thread: N9/N950 Email/Mail for Exchange - Get help & give feedback here
View Single Post
bp0 is offline bp0
2012-06-18 , 20:23
Posts: 18 | Thanked: 15 times | Joined on Jun 2012
#740
I've recently come across an odd error with my nokia n9 MfE emails: every once in a while, they get stuck in my outbox and give a 'sending failed' error. If one gets stuck, the rest seem to as well - meaning I lose the ability to send emails until I delete the blocking email. Resending always fails (EDIT: it sometimes will send if I edit the original message and send it again; never sends if I long press and choose 'resend'), and a reboot doesn't help either. I've tried deleting my MfE account, rebooting, and recreating it but the error still occurs. I'd previously used MfE on my Nokia N8 without problems with this server, so don't think it's a problem on that end.

I did a bit of searching and couldn't find anyone with a similar error, so I turned on logging and have attached the relevant parts of my logs in the hope that someone can interpret these and let me know what the problem is. Any advice is greatly appreciated.

msgindexer.log:
[1402] Jun 18 19:56:21 [Debug] Watcher : ActionId: 5287104741377 statusChanged: "No error was encountered." for account 8 , folder 0 , message 0 , text ' "Progressing..." '
[1402] Jun 18 19:56:21 [Debug] Watcher : ActionId: 5287104741377 , status account Id : 8 ( 8 ): progressChanged : 311 from 1000
[1402] Jun 18 19:56:21 [Debug] Transfer : TransferManager: progress for account 8 is set to 311 from 1000
[1402] Jun 18 19:56:21 [Debug] Transfer : TransferManager: account is not in the map
[1402] Jun 18 19:56:21 [Debug] Watcher : ActionId: 5287104741377 statusErrorCodeChanged: "A connection could not be established to the external service."
[1402] Jun 18 19:56:21 [Debug] Watcher : ActionId: 5287104741377 statusMessageIdChanged : 3278
[1402] Jun 18 19:56:21 [Debug] Watcher : ActionId: 5287104741377 statusChanged: "A connection could not be established to the external service." for account 8 , folder 0 , message 3278 , text ' "Cannot determine the connection to transmit message on." '
[1402] Jun 18 19:56:21 [Debug] Watcher : ActionId: 5287104741377 , status account Id : 8 ( 8 ): activityChanged: "The action has failed."
[1402] Jun 18 19:56:21 [Debug] Transfer : TransferManager: transfer for account 8 is finished with code 1034 (failed)
[1402] Jun 18 19:56:21 [Debug] Transfer : TransferManager: account is not in the map
[1402] Jun 18 19:56:21 [Debug] Notifications : notifyNewItems: message with id 3278 is updated
[1402] Jun 18 19:56:22 [Debug] Notifications : notifyNewItems: message with id 3278 is updated
[1402] Jun 18 19:56:22 [Debug] Watcher : ActionsChanged: there are 0 actions in the list
[1402] Jun 18 19:56:26 [Debug] Notifications : MessageIndexer::switchEmailMode( true )
[1402] Jun 18 19:56:26 [Debug] Notifications : Notifications are disabled
[1402] Jun 18 19:56:27 [Debug] Watcher : ActionsChanged: there are 0 actions in the list
[1402] Jun 18 19:56:28 [Debug] Notifications : MessageIndexer::switchEmailMode( false )
[1402] Jun 18 19:56:28 [Debug] Notifications : Notifications are enabled
activesync.log
[1248] Jun 18 19:55:01 [Debug] Enter tuiClosed
[1248] Jun 18 19:55:09 [Debug] Enter tuiOpened
[1248] Jun 18 19:55:11 [Debug] Enter tuiClosed
[1248] Jun 18 19:55:11 [Debug] Enter tuiClosed
[1248] Jun 18 19:55:20 [Debug] Network : Transfer 4830632 : upload progress 16384 of 47891
[1248] Jun 18 19:55:20 [Debug] Network : Transfer 4830632 : upload progress 32768 of 47891
[1248] Jun 18 19:55:20 [Debug] Network : Transfer 4830632 : upload progress 47891 of 47891
[1248] Jun 18 19:55:51 [Debug] Network : Transfer 4830632 : upload progress 16384 of 47891
[1248] Jun 18 19:55:51 [Debug] Network : Transfer 4830632 : upload progress 32768 of 47891
[1248] Jun 18 19:55:51 [Debug] Network : Transfer 4830632 : upload progress 47891 of 47891
[1248] Jun 18 19:56:21 [Debug] Network : Transfer 4830632 : download progress 0 of 0
[1248] Jun 18 19:56:21 [Debug] Network : Transfer 4830632 : finished, reply = QNetworkReplyImpl(0x493730) , sender = QNetworkReplyImpl(0x493730)
[1248] Jun 18 19:56:21 [Debug] Network : Transfer 4830632 : completed, reply = QNetworkReplyImpl(0x493730)
[1248] Jun 18 19:56:21 [Debug] Network : Transfer 4830632 : network operation finished with http status 0 ""
[1248] Jun 18 19:56:21 [Debug] Network : Transfer 4830632 : data <= 0 bytes
[1248] Jun 18 19:56:21 [Error] Transfer 4830632 : failed with error 2
[1248] Jun 18 19:56:21 [Debug] General : AsProtocol transfer AsProtocolTransfer(0x49b5a0) completed
[1248] Jun 18 19:56:21 [Debug] General : AsProtocol job AsProtocolJob(0x516fc8) , received a response, http status 60002
[1248] Jun 18 19:56:21 [Debug] General : AsProtocol job AsProtocolJob(0x516fc8) , completed with status 60002
[1248] Jun 18 19:56:21 [Debug] General : Job AsProtocolJob(0x516fc8) : done with code 60002
[1248] Jun 18 19:56:21 [Debug] General : Job JobSendMail(0x4856e0) (SendMail): onJobCompleted(): code 60002
[1248] Jun 18 19:56:21 [Debug] General : Job JobSendMail(0x4856e0) : done with code 60002
[1248] Jun 18 19:56:21 [Debug] General : Request 1 completed with status 60002 in account 8
[1248] Jun 18 19:56:21 [Debug] General : Job Job(0x4856e0) destroyed
[1248] Jun 18 19:56:21 [Debug] General : Job Job(0x516fc8) destroyed
[1248] Jun 18 19:56:21 [Debug] General : Job OperationRequest(0x3f6950) : done with code 60002
[1248] Jun 18 19:56:21 [Debug] Network : No more network users -- release network access in 2 seconds
[1248] Jun 18 19:56:21 [Debug] General : Job Job(0x3f6950) destroyed
[1248] Jun 18 19:56:21 [Debug] DBus : request 1 completed with status 60002 in account 8
[1248] Jun 18 19:56:21 [Debug] DBus : Successfully sent the requestCompleted notification
[1248] Jun 18 19:56:21 [Debug] Network : Transfer 4830632 : ~QtNetworkTransfer()
[1248] Jun 18 19:56:23 [Debug] Network : Network session shutdown time
[1248] Jun 18 19:56:23 [Debug] Network : Network session is being closed, state 3 , there are 0 transfers ( 0 pending)
[1248] Jun 18 19:56:23 [Debug] Network : virtual QtNetworkAccess::~QtNetworkAccess()
[1248] Jun 18 19:56:23 [Debug] Network : Network session closed
[1248] Jun 18 19:56:37 [Debug] DBus : Got init done signal
messageserver.log
[1254] Jun 18 19:56:19 [Debug] Messaging : progress changed to 310 of 1000
[1254] Jun 18 19:56:21 [Debug] Messaging : progress changed to 311 of 1000
[1254] Jun 18 19:56:21 [Debug] Messaging : requestCompleted received for Account 8 .Request 1
[1254] Jun 18 19:56:21 [Debug] Messaging : Message is not transmitted, error 60002
[1254] Jun 18 19:56:21 [Debug] Messaging : Message 3278 is NOT sent and Outbox flag is restored
[1254] Jun 18 19:56:21 [Debug] Messaging : QMailServiceAction::Status::ErrorCode( 60002 ) is 1034
[1254] Jun 18 19:56:21 [Debug] Messaging : QMailServiceAction::Status::ErrorCode( 60002 ) is 1034
[1254] Jun 18 19:56:21 [Debug] Messaging : Update status: 1034
[1254] Jun 18 19:56:21 [Debug] Messaging : MfeService::stopWaiting( 60002 )
[1254] Jun 18 19:56:21 [Debug] Messaging : QMailServiceAction::Status::ErrorCode( 60002 ) is 1034
[1254] Jun 18 19:56:21 [Debug] Messaging : QMailServiceAction::Status::ErrorCode( 60002 ) is 1034
[1254] Jun 18 19:56:21 [Debug] Messaging : Action Completed signal is emited
fenix.log
[1231] Jun 18 19:56:03 [Debug] Fenix : void FBackgroundModeStrategy:nDisplayExited(FApplicat ionWindow*) display exited
[1231] Jun 18 19:56:03 [Debug] Fenix : void FBackgroundModeStrategy::shutDownIpc() Waiting for ongoing server operations before suspending IPC.
[1231] Jun 18 19:56:21 [Debug] [QContactActiveSyncEngine:nRequestCompleted] status = 60002 accountId = 8 requestId = 1
[1231] Jun 18 19:56:21 [Debug] [QContactActiveSyncEngine:nRequestCompleted] request not found
[1231] Jun 18 19:56:21 [Debug] Fenix : static void FNotifier::showMessage(FNotifier::Level, FNotifier::Operation, const QMailAccountId&, const QMailServiceAction::Status&) accountId: 0 errorCode: 1034 folderId: 0 messageId: 3278 text: "Cannot determine the connection to transmit message on."
[1231] Jun 18 19:56:21 [Debug] Messaging : Looking for account by id: 8
[1231] Jun 18 19:56:21 [Warning] mstylesheet.cpp: Property minimumTapFeedbackDuration was left uninitialized in MBannerStyle > MSceneWindowStyle > MWidgetStyle > MStyle
[1231] Jun 18 19:56:21 [Warning] void FServiceActionManager:nActionActivityChanged(QMa ilServiceAction::Activity) Action finished 8 "Cannot determine the connection to transmit message on." error: 1034 store error: 0
[1231] Jun 18 19:56:22 [Debug] Fenix : void FMessageGroupListModel::updateMessage(const QMailMessageId&, bool&) 3278 must be added!
[1231] Jun 18 19:56:22 [Debug] Fenix : void FMessagesListPageImpl::updateMessageCount()
[1231] Jun 18 19:56:22 [Debug] Fenix : void FMessagesListPageImpl::updateMessageCount() mMessagesModel->isEmpty()
[1231] Jun 18 19:56:22 [Debug] Fenix : void FMessagesListPageImpl::updateMessageCount() WARNING: !topLeft.isValid()
[1231] Jun 18 19:56:22 [Debug] Fenix : void FMessagesListPageImpl::updateMessageCount() message count 0
[1231] Jun 18 19:56:22 [Debug] Fenix : void FMessageGroupListModel::addMessage(const QMailMessageId&) "Today" 0
[1231] Jun 18 19:56:22 [Debug] Fenix : void FMessageGroupListModel::addMessage(const QMailMessageId&) Insert to: "Today" QModelIndex(0,0,0xffffffff,FMessageGroupListModel( 0x430fb0d0) ) 0
[1231] Jun 18 19:56:22 [Debug] Fenix : void FMessagesListPageImpl::updateMessageCount()
[1231] Jun 18 19:56:22 [Debug] Fenix : void FMessagesListPageImpl::updateMessageCount() message count 1
[1231] Jun 18 19:56:22 [Warning] 1231 Unable to account
[1231] Jun 18 19:56:22 [Debug] Fenix : void FMessageGroupListModel::updateMessage(const QMailMessageId&, bool&) 3278 QModelIndex(0,0,0x0,FMessageGroupListModel(0x430fb 0d0) )
[1231] Jun 18 19:56:22 [Debug] Fenix : void FMessageGroupListModel::updateMessage(const QMailMessageId&, bool&) "Today" "Today"
[1231] Jun 18 19:56:22 [Debug] MWindow:aintEvent: Application is not visible. Paint event allowed nevertheless.
[1231] Jun 18 19:56:22 [Debug] Fenix : void FBackgroundModeStrategy::shutDownIpc() Disconnecting IPC.
[1231] Jun 18 19:56:22 [Debug] MWindow:aintEvent: Application is not visible. Paint event allowed nevertheless.
[1231] Jun 18 19:56:22 [Debug] MWindow:aintEvent: Application is not visible. Paint event allowed nevertheless.
[1231] Jun 18 19:56:23 [Debug] MWindow:aintEvent: Application is not visible. Paint event allowed nevertheless.
[1231] Jun 18 19:56:23 [Debug] MWindow:aintEvent: Application is not visible. Paint event allowed nevertheless.
[1231] Jun 18 19:56:23 [Warning] MWindow:aintEvent: Application is not visible. Paint event discarded. Make sure the application does not paint in the first place.
[1231] Jun 18 19:56:23 [Warning] MWindow:aintEvent: Application is not visible. Paint event discarded. Make sure the application does not paint in the first place.
[1231] Jun 18 19:56:23 [Warning] MWindow:aintEvent: Application is not visible. Paint event discarded. Make sure the application does not paint in the first place.
[1231] Jun 18 19:56:23 [Warning] MWindow:aintEvent: Application is not visible. Paint event discarded. Make sure the application does not paint in the first place.
[1231] Jun 18 19:56:23 [Warning] MWindow:aintEvent: Application is not visible. Paint event discarded. Make sure the application does not paint in the first place.
[1231] Jun 18 19:56:23 [Warning] MWindow:aintEvent: Application is not visible. Paint event discarded. Make sure the application does not paint in the first place.
Last edited by bp0; 2012-06-27 at 20:12.