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Posts: 468 | Thanked: 610 times | Joined on Jun 2006
#114
Originally Posted by vilva View Post
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...secondly with a warranty they also commit themselves to maintain the services that the people expect from this kind of devices to be fully functional during its lifetime. That includes also things like SDKs, app store and a place for users to collaborate.
I fear that is very much open to interpretation. There are a lot of examples where the online services and the product were discontinued very early on (Microsoft Kin for example, but also a lot of online games for PC and consoles like Dreamcast)

Besides if a big company like Nokia just happens to disagree, ultimately the customer will get screwed. Sure, you could take it to a consumer authority or even a court, but that will take ages compared to the lifespan of the average mobile phone. And what will it get you? Your money back? A Lumia in exchange? That isn't what I want, I want those services operational for at least two more years (Approximately the time I intend to keep using my relatively new N9 as my primary mobile).

Luckily shutting down these services also isn't in the interest of Nokia, since it would make a group of happy N9 and N900 customers very angry (and probably cause them to not buy a Nokia phone again).