This is not surprising, most N900's can have the USB port repaired if needed and some new plastic outside and it wil be fine. The key to this discussion is that in China there are new plastic outside parts available to make fake "new" phones that are sold under false pretences. A well used board from a traded in phone with new plastic outside is very different than a factory new unused N900. The important point is not my situation but that cellphoneforever and some other sellers are lying about the phones, they are Nokia N900 refurbs not new.