Yes. Seven years and as far as I can tell, several promotions after the rootkit scandal. As for the password leaks, I read about three in a short span of time. That's the same short span of time where they closed down the entire network for a while. The problem is not with individuals, but with company culture, and when it comes to hating your customers I don't think there's many large companies that goes beyond Sony's age old history on the field. I could name many more examples, but... yeah, let's discuss Nokia.