Thread: Discount Codes Being Sent Now
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Nathan is offline Nathan
2008-01-11 , 18:00
Posts: 452 | Thanked: 522 times | Joined on Nov 2007
#326
Don't tell us it's ready unless you've confirmed 2x that it is.

That's why I'm upset. I don't care *WHY* they're not active, I'm pissed because of the way it's been handled and the complete lack of communication from ANYONE other than you, frankly.
I basically said the exact same thing on Quim's Blog at the end of December; http://flors.wordpress.com/2007/12/1...week/#comments

Almost two weeks later; the same issue is still occurring. And the point nobody at Nokia seems to be getting is that it isn't about the codes; it is about the communication (or should I say the complete lack their of) that is the real problem.

Oh, and I got a wonderful notice today; that I can now purchase it in the USA; guess what -- codes still don't work. I think if I had egg in my face a couple times by pre-maturely saying that the codes are working I would triple check before I send another email saying "all is well".

TexRat -- any chance you can Blog internally in Nokia about the "Reputation" loss that is exhibited by non and/or faulty communication with their users? (Feel free to quote anything from here or Quims blog that I've said if it helps!) I don't think Nokia understands what effect this is having...

Nathan.