I think it's rather sad all around. The bulk of people will read reviews with an element of trust and pay no mind to the background politics or torrent of personal opinion that fueled them. I don't understand how, after reading that review and the CNET one, that my end-user experience could be as different as night and day. I think in any balanced review of the 770, the author should mention that it isn't a cell-phone (apparently a common misconception given the manufacturer), won't perform many PIM tasks *out of the box*, and crashes unexplicably sometime. I also think they should review the device against the manufacturer's claims and liberally use language reminding the reader of that. If you're too busy to spend an hour or two with a device, you're too busy to write meaningful reviews.